FREQUENTLY ASKED QUESTIONS
Yes. The pictures show the exact product you receive. There might be a deviation of a few millimeters due to manufacturing issues but it is not something that might be considered as a defect. In Siliclass we take the maximum efforts to assure our products are manufacturing in the highest standards.
Upon order, a receipt will be sent to your e-mail from the site Siliclass.com and from the billing provider, for example, Paypal. If you didn’t receive or find the e-mails, you can register to the site using your e-mail and see the documents within ‘My Account’ > ‘Orders’ menu.
In case you would like to return a product, please contact us via e-mail to email@example.com and we will review your request.
Yes, out of stock products will be returned to stock usually after a short period of time. You can contact us at firstname.lastname@example.org if you have any questions about the stock or if you need higher amounts.
Siliclass have no country limitations when it comes to where to ship. You should take into consideration that there might be issues with the local customs when you wish to release the product. Siliclass takes no responsibility on customs issues. You should verify prior to your purchase the customs rules in your country. Siliclass doesn’t aware of any restrictions to import any of its products.